Policy

Privacy Policy
Reservation Policy

Please note that your reservation will take effect only after we have received the confirmation from you. When filling in the booking form, we strongly recommend that you provide the correct information to avoid any inconvenience. Your details are highly important to ensuring that your booking is made accurately. We guarantee that all of your information shall remain confidential.

Cancellation and Refund

If you wish to cancel any reservation made with us, it must be completed no later than 48 hours prior to your helicopter booking date. Should you wish to cancel the helicopter trip during the 48 hours period; your deposit will be non-refundable. In order to cancel, kindly contact us at the soonest through email or phone call.
For the safety of our guest, we may postpone or cancel the excursion due to extreme weather conditions or any other pivotal factors. Should this occur, we will notify you immediately and a full amount of your paid deposit/full amount will be refunded to you within 5 working days of notice of the cancellation.
We strongly advise you to respect the cancellation policy.

For the safety of our guest, we may postpone or cancel the excursion due to extreme weather conditions or any other pivotal factors. Should this occur, we will notify you immediately and a full amount of your paid deposit/full amount will be refunded to you within 5 working days of notice of the cancellation.
We strongly advise you to respect the cancellation policy.

Late Booking

We are especially known to be one of the most convenient Helicopter Tours Specialist in Seychelles. Thus, we enable our guest to make Late Bookings while we organize and tailor make your helicopter tour during your stay.

Availability

When reserving and booking your confirmation, regrettably the availability of your chosen helicopter tours may be uncertain as a few of our trips are outsourced through our partners. Nonetheless, it is only after you have made your reservation that we will be able to confirm your booking. Should your chosen date or excursion be unavailable, we will contact you immediately to provide other options & services closest to the chosen date and type of tours. However, should at this point you wish to cancel your reservation, we shall refund the full amount of your paid excursion within 5 working days of cancellation.

Payment Policy

Payment must completed not later than one(1) day prior to Helicopter Transfer date excluding any transfers departing from our helipad base which are payable upon check in.

We accept payment in cash (EURO, USD, SCR, GBP) directly with our representative on Mahe, Praslin and La Digue Island.

We can also send a PayPal invoice for online payment.
Note: 4.9% additional charge is applicable for payments completed through PayPal.

Safe and Secure

Our payment system is protected, safe and secure. We ensure that your information will remain confidential.

Privacy Policy

We value your privacy! This is why our system deletes all information (emails & contact details) you have provided when reserving with us. We therefore do not keep your Personal information or emails for future advertising.

Help and Support

For more information or any further queries, please do not hesitate to contact us directly. We remain available 24hrs to provide you with timely and credible feedback. All your questions, clarifications, feedbacks and queries are important to us! We shall stay connected with you before and throughout your holiday to ensure you have the experience of a lifetime!

(Seychelles Helicopter Tours)
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